Customer Appreciation Barbecue Surveys - May 20, 2006

Our customers are very important to us. Our business depends upon their goodwill and referrals. So we try to treat them as lifelong friends. During our event we took a survey of our customers asking them what they liked about their products, and what problems were solved by using them. We also asked what they thought about us as a company. The following are some of their responses.

Mr. & Mrs. Lute

Mr. & Mrs. Ackerman

Mr. & Mrs. Lute-Alma (Sunroom) “Good Quality.”; and “Good service. Got it done on time”.

Mr. & Mrs. Ackerman - Midland (Windows, Sliders, Siding) “Quality of Product-enclosed porch cut down on heat bill and no painting.”; and “Quality of service”.

Mr. & Mrs. Pohl - Mt. Pleasant (Windows) “Inside cleaning.”; and “The meal!!”.

Mr. & Mrs. Reid - Sears (Sunroom) “Love it! Any problems solved satisfactorily.”; and “Prompt response and great staff!”.

Jay McCauley - Harrison  (Windows, Trim) We love “The finished look. Your party!!!” “We are very happy with everything.”

Barbara Kowallie - Mt. Pleasant (Windows, Sunroom) “Windows are great-and have cut down on our heating bills. Sunroom is so enjoyable.”

Nancy McCreery - Tustin  (Sunroom, Siding) “Beautiful 4 seasons room. Nice outdoor experience.”; and “Workmanship.”

Nelda Gilmore - Mt. Pleasant (Windows) “Broken windows. Quick to replace.”; and “Quick service!”

Harold Bernard - Lake George (Windows & Roof) “Prevent leaks.”; and “The workmanship & very satisfied with the salesman & workers.”

Steve Patuain - Midland (Windows) “Look good. Warm. handy screens. Open & close so easily.”; and “Your crews. High type workmen if ever I saw any & they leave everything in perfect shape-a pleasure to have around.”

John & Carol Engel - Reed City (Windows, Siding, Sliding Door) “We love the sliding door with the screen which allows ventilation in the basement and up the stairwell.”; and “The personal service in deciding among options and the lovely showroom were very helpful.”

Dick & Lois Sandbrook - Blanchard (Windows, Roofing, Door, Enclosed Porch) “Great”; and “They do a good job and clean up after. Quality work.”

Chuck Norisez - Sheperd (Sunroom) “Simple, quick. solved access problems.”; and “Good service.”

Dan & Judy Catto - Cadillac (Windows & Sunroom) “Windows gave us more light & warmth to our house.”; and “Quality of work they do!”

Jim & Dianne Martin - Lake (Sunroom) “Adds room to the house.”; and “Service.”

Bill & Claudia Newman - Clare (Windows, Siding, Roof, Shutters) “Like Roof, Siding, Windows and shutters.”; and “Very efficient..”

Robert & Virginia Harju - Lake City (Siding & Roofing) “I like the appearance and durability of the siding. Also the shutters really set off the appearance of the house.”; and “ I like the quality and the warranty offered.”

Richard Shaver - Alma (Windows, Siding, Roof) “Quality. Cooler in summer-windows. Hopefully no more leaks-roof. No more painting-Siding.”; and “Installation and service.”

Marilyn & Don Pitchford - Farwell (Storm door) “It looks nice and keeps out the cold weather.”; and “The people. Don tells everyone about your services!.”

Dick and Ardys Lindsley - Harrison (Windows) “Air Leaks.”; and “They stood behind their guarantee.”

Florence Emlinger - Mt. Pleasant (Windows) “Easy to clean.”; and “Good service if you need it.”